End User License Agreement (EULA) — Daily Paws

Version: 1.0  |  Effective date: 1 March 2026  |  Last updated: 1 March 2026

1. General provisions

1.1. This End User License Agreement (hereinafter: the "Agreement" or "EULA") sets out the terms of use for the Daily Paws mobile application (hereinafter: the "App").

1.2. The Licensor of the App is:

CRE8EVE Sp. z o.o.
Address: Tulipanowa 4, 72-003 Dobra, Poland
KRS (National Court Register): 0000912669 | NIP (Tax ID): 8513262229 | REGON: 389506637
E-mail: dailypaws@cre8eve.eu
(hereinafter: the "Licensor")

1.3. By installing, copying, or otherwise using the App, the User confirms that they have read this Agreement and accept its terms. If the User does not accept the terms of this Agreement, they should not install or use the App.

1.4. This Agreement supplements the Daily Paws Terms of Service, Privacy Policy, and Subscription Terms. In the event of a conflict between this Agreement and the Terms of Service, the Terms of Service shall prevail.

2. Definitions

• App — the Daily Paws application available for devices running iOS (16.6+) and macOS, built using the Flutter framework.
• Licensor — the entity specified in section 1.2.
• User — a natural person who has installed the App and uses it.
• Licence — the right to use the App under the terms set out in this Agreement.
• User Content — any data, photos, descriptions, and information entered into the App by the User.
• Subscription — a paid plan providing access to extended App features.
• Store — the Apple App Store or Mac App Store through which the App was downloaded.

3. Grant of licence

3.1. The Licensor grants the User a non-exclusive, non-transferable, revocable, limited licence to use the App solely for personal, non-commercial purposes, in accordance with the terms of this Agreement.

3.2. The licence includes the right to:

• install the App on devices associated with the User's account in the relevant Store (in accordance with the rules of that Store),
• use the App in accordance with its intended purpose (keeping a pet diary, recording medical data, managing photos and reminders).

3.3. The licence is granted for an indefinite period, subject to the provisions on termination of the Agreement (section 11).

4. Scope of licence and restrictions

4.1. The User is not authorised to:

a) copy, modify, adapt, translate, or create derivative works based on the App or any part thereof,

b) decompile, disassemble, or reverse engineer the App, except where expressly permitted by mandatory provisions of law,

c) rent, lend, sublicense, distribute, or make the App available to third parties,

d) remove, alter, or conceal copyright notices, trademarks, or other proprietary notices contained in the App,

e) use the App for commercial purposes without the written consent of the Licensor,

f) use the App for purposes contrary to law or in a manner that infringes the rights of third parties,

g) circumvent technical protections of the App, including functional limitations of the Free Plan.

4.2. The scope of features available to the User depends on the selected plan:

5. User Content

5.1. The User retains full rights to all User Content entered into the App, including photos, descriptions, pet medical data, and other information.

5.2. The Licensor claims no ownership rights to User Content.

5.3. The User grants the Licensor a non-exclusive, royalty-free licence to process User Content solely to the extent necessary for the provision of App services (e.g. generating thumbnails, displaying data, creating backups).

5.4. Local-first architecture: User data (including User Content) is stored primarily locally on the User's device in a Hive database. The User is responsible for creating backups of their data.

5.5. Uninstalling the App from the device may result in the permanent loss of locally stored data.

6. Subscriptions and payments

6.1. Detailed subscription terms, including rules for payments, automatic renewal, cancellation, and plan changes, are set out in a separate document: Subscription Terms.

6.2. Subscription payments are processed exclusively via:

• Apple App Store (iOS/macOS) — Apple In-App Purchase

6.3. The Licensor does not process or store the User's payment data. Transactions are handled entirely by Apple Inc.

6.4. Subscription prices are stated in euros (EUR) and include VAT. Actual prices may vary by country and are displayed in the Store before purchase.

7. Intellectual property

7.1. The App, its source code, user interface (UI), graphic design (UX), icons, animations, documentation, and all other elements of the App are the exclusive property of the Licensor and are protected under:

• the Polish Act of 4 February 1994 on Copyright and Related Rights,
• European Union law,
• international copyright conventions.

7.2. The name "Daily Paws", the App logo, and related graphic marks are the property of the Licensor.

7.3. This Agreement does not transfer any intellectual property rights in the App to the User. The User acquires only a licence to use the App under the terms of this Agreement.

8. Third-party services and components

8.1. The App uses third-party services and components, including:

8.2. The use of third-party services is subject to the terms of service and privacy policies of those parties. The Licensor is not responsible for the operation of third-party services.

8.3. The Licensor reserves the right to change third-party service providers, provided this does not materially affect the App's functionality.

9. Disclaimer of warranties

9.1. The App is provided "as is" and "as available", to the fullest extent permitted by applicable law.

9.2. The Licensor makes every effort to ensure the App functions correctly, but does not guarantee:

• uninterrupted and error-free operation of the App,
• compatibility with all devices and operating system versions,
• the achievement of specific results by the User.

9.3. The App does not constitute veterinary advice. Medical data and reminders recorded in the App are for informational and organisational purposes only. For pet health matters, the User should always consult a qualified veterinarian.

9.4. The automatic photo tagging feature (AI) is auxiliary in nature. Tag suggestions generated by Google ML Kit Image Labeling (on-device processing) may be inaccurate and should be verified by the User. The Licensor is not liable for errors in automatically suggested tags.

9.5. Reminders for vaccinations, medications, and veterinary visits are informational in nature and do not replace veterinary recommendations.

10. Limitation of liability

10.1. To the fullest extent permitted by applicable law, the Licensor shall not be liable for:

a) data loss caused by failure of the User's device, uninstalling the App, or lack of a backup,

b) damage resulting from interruptions in the App's operation caused by factors beyond its control (force majeure, infrastructure failures, maintenance work),

c) damage resulting from the actions or omissions of third parties (Apple, Google),

d) damage resulting from use of the App contrary to its intended purpose or this Agreement,

e) indirect, incidental, special, consequential, or punitive damages (lost profits, data loss, business interruption).

10.2. Total liability of the Licensor to the User on any grounds related to the App is limited to the amount actually paid by the User for the subscription in the 12 months preceding the event giving rise to liability.

10.3. The above limitations of liability do not prejudice the rights of a User who is a consumer under the mandatory provisions of Polish and European law.

11. Termination of the Agreement

11.1. The User may terminate this Agreement at any time by:

• uninstalling the App from all their devices,
• cancelling the subscription (if active) through the Store.

11.2. The Licensor may terminate this Agreement and revoke the licence with immediate effect in the event of:

• violation of the terms of this Agreement or the Terms of Service by the User,
• use of the App in a manner contrary to law,
• actions detrimental to the Licensor, the App, or other Users.

11.3. Before termination, the Licensor will request the User to cease the violations, setting a 7-day deadline, unless the nature of the violation makes it impossible to set such a deadline.

11.4. Upon termination:

• the User loses the right to use the App,
• data stored locally on the User's device remains at their disposal (the Licensor does not have access to it),
• any active subscription should be cancelled by the User in the Store.

12. Updates and modifications

12.1. The Licensor may periodically release App updates containing bug fixes, functionality improvements, or new features.

12.2. Updates may be required for continued use of the App. Failure to update may result in limited functionality or inability to use the App.

12.3. The Licensor reserves the right to amend this Agreement. The User will be notified of material changes via the App at least 14 days before they take effect.

12.4. Continued use of the App after changes take effect constitutes acceptance of the new version of the Agreement. If the User does not accept the changes, they should cease using the App and uninstall it.

13. Governing law and dispute resolution

13.1. This Agreement is governed by Polish law.

13.2. In matters not regulated by this Agreement, the following shall apply:

• the Polish Civil Code,
• the Polish Act of 4 February 1994 on Copyright and Related Rights,
• the Act of 18 July 2002 on the Provision of Electronic Services,
• the Act of 30 May 2014 on Consumer Rights,
• the GDPR (Regulation (EU) 2016/679).

13.3. Any disputes arising from this Agreement shall be resolved by the court with jurisdiction over the Licensor's registered office, subject to section 13.4.

13.4. In the case of a User who is a consumer, jurisdiction shall be determined in accordance with the general rules (the court with jurisdiction over the consumer's place of residence).

14. Consumer rights

14.1. A User who is a consumer within the meaning of Art. 22¹ of the Polish Civil Code has the right to withdraw from a distance contract within 14 days of the conclusion of the contract, without giving a reason (in accordance with the Act of 30 May 2014 on Consumer Rights).

14.2. To exercise the right of withdrawal, the User should submit a withdrawal statement:

• by e-mail to: dailypaws@cre8eve.eu
• in writing to: CRE8EVE Sp. z o.o., Tulipanowa 4, 72-003 Dobra, Poland

14.3. For subscriptions purchased through the Apple App Store, the right of withdrawal is exercised in accordance with Apple's terms.

14.4. The right of withdrawal does not apply if the User has consented to the commencement of the service before the expiry of the withdrawal period and has been informed of the loss of the right of withdrawal (Art. 38(13) of the Act on Consumer Rights).

14.5. A User who is a consumer has the option to use out-of-court complaint and redress mechanisms, including:

• through the ODR platform (Online Dispute Resolution): https://ec.europa.eu/consumers/odr
• through the municipal (district) consumer ombudsman
• through the Trade Inspection

14.6. No provision of this Agreement shall exclude or limit the rights of a User who is a consumer under mandatory provisions of law.

15. Relationship with Store terms

15.1. This Agreement is concluded between the User and the Licensor. Apple Inc. and its affiliates are not a party to this Agreement.

15.2. The Licensor, not Apple, is solely responsible for the App and its content.

15.3. In the event of a conflict between this Agreement and the Store terms of use, the Store terms shall prevail to the extent they relate to the User's relationship with the Store.

15.4. Apple Inc., as the Store operator, is a third-party beneficiary of this Agreement and has the right to enforce its provisions against the User to the extent they relate to its platform.

15.5. Claims and complaints regarding the App (including those concerning product liability, legal compliance, and consumer protection) should be directed to the Licensor, not to Apple.

16. Contact

For matters concerning this Agreement, please contact:

CRE8EVE Sp. z o.o.
Address: Tulipanowa 4, 72-003 Dobra, Poland
E-mail: dailypaws@cre8eve.eu
KRS: 0000912669 | NIP: 8513262229 | REGON: 389506637

17. Final provisions

17.1. If any provision of this Agreement is found to be invalid or ineffective, this shall not affect the validity and effectiveness of the remaining provisions.

17.2. Failure by the Licensor to enforce any provision of this Agreement shall not constitute a waiver of the right to enforce it in the future.

17.3. This Agreement, together with the Terms of Service, Privacy Policy, and Subscription Terms, constitutes the entire agreement between the User and the Licensor regarding the use of the App.

17.4. In the event of discrepancies between language versions of this Agreement, the Polish version shall prevail.

17.5. This Agreement enters into force on 1 March 2026.

Document generated for Daily Paws app v1.0