Terms of Service — Daily Paws

Version: 1.0  |  Effective date: 1 March 2026  |  Last updated: 1 March 2026

1. General provisions

1.1. These Terms of Service set out the rules for using the Daily Paws mobile application (hereinafter: the "App").

1.2. The owner and operator of the App is:

CRE8EVE Sp. z o.o.
Address: Tulipanowa 4, 72-003 Dobra, Poland
KRS (National Court Register): 0000912669 | NIP (Tax ID): 8513262229 | REGON: 389506637
E-mail: dailypaws@cre8eve.eu
(hereinafter: the "Service Provider")

1.3. Using the App constitutes acceptance of these Terms of Service and the Privacy Policy.

1.4. These Terms of Service are made available free of charge in a form that allows downloading, saving, and printing.

2. Definitions

• App — the Daily Paws mobile application available for iOS and macOS devices (Android version planned), enabling the keeping of a pet diary.
• Service Provider — the entity specified in section 1.2.
• User — a natural person who uses the App.
• Service — an electronic service provided by the Service Provider to the User through the App.
• Subscription — a paid plan providing access to extended App features.
• User Content — any data, photos, and information entered into the App by the User.

3. Type and scope of services

3.1. The App enables the User to:

a) Timeline — keep a chronological pet diary with photos and descriptions.

b) Photo Gallery — manage pet photos, including marking favourites, cropping, and sharing.

c) Medical Data — record vaccinations, medications, administration schedules, and monitor pet weight with charts.

d) Reminders — notifications about upcoming vaccinations, medications, and other events (Premium).

e) PDF Export — generate PDF reports with medical data, weight, and vaccinations.

f) Data Export/Import — export and import data in ZIP format (cross-platform backup).

g) Calendar — calendar view with events and photos.

h) AI Photo Tag Suggestions — automatic tag suggestions describing photo contents, performed exclusively on the device using Google ML Kit Image Labeling. Photos are not transmitted to any external servers.

3.2. The scope of available features depends on the selected subscription plan (see: section 5).

4. Technical requirements

4.1. Using the App requires:

• A device running iOS 16.6 or later, or macOS (Android version is planned)
• An Internet connection (optional — required for font downloading and push notification functionality)
• Storage space on the device for data and photos

4.2. The App works offline — all data is stored locally on the User's device. The App does not use cloud synchronisation or any Firebase services.

4.3. The User is responsible for ensuring an appropriate device and Internet connection.

5. Subscription plans

5.1. Free Plan

5.2. Premium Plan — €3/month or €30/year

5.3. Plan changes

• The User may change their subscription plan at any time.
• When downgrading, excess pet profiles will be archived (not deleted) — the User retains access to the data but cannot add new entries to archived profiles.

6. Payments

6.1. Subscription payments are processed via:

• Apple App Store (for iOS/macOS devices) — Apple In-App Purchase

6.2. The Service Provider does not process the User's payment data (e.g. credit card number). All transactions are handled by Apple Inc.

6.3. Subscription prices are stated in euros (EUR) and include VAT. Actual prices may vary by country and are displayed in the Apple App Store before purchase.

6.4. Automatic renewal: The subscription renews automatically for the next billing period (month or year, depending on the selected plan), unless the User cancels the subscription at least 24 hours before the end of the current period.

6.5. Cancelling a subscription: To cancel a subscription, the User must:

• iOS/macOS: Settings > Apple ID > Subscriptions > Daily Paws > Cancel Subscription

6.6. Cancelling a subscription does not result in data loss. Data remains on the device, and after the subscription expires, the User returns to the Free Plan.

6.7. Refunds: Refunds are handled in accordance with the Apple App Store refund policy. To obtain a refund, the User should contact Apple directly.

7. Use without registration

7.1. The App does not require registration or the creation of a user account. Using the App does not require providing an email address, password, or any personal data.

7.2. All User data is stored exclusively locally on the device. The App does not use Firebase or any other cloud services for data storage.

7.3. The User may delete all their data at any time by uninstalling the App or using the data deletion feature available in the App settings.

8. User obligations

8.1. The User undertakes to:

• use the App in accordance with its intended purpose,
• not take any actions that may disrupt the proper functioning of the App,
• not publish content that is unlawful, offensive, or infringes the rights of third parties,
• ensure the security of their device and access data.

8.2. The User bears sole responsibility for User Content entered into the App.

9. Service Provider's liability

9.1. The Service Provider makes every effort to ensure the App functions correctly and is available without interruption (best effort).

9.2. The Service Provider shall not be liable for:

• interruptions in App availability caused by factors beyond its control (force majeure, infrastructure failures, maintenance work),
• data loss caused by failure of the User's device or lack of a backup,
• content entered by the User,
• actions or omissions of third parties (Apple Inc.).

9.3. To the fullest extent permitted by applicable law, the Service Provider's liability is limited to the amount paid by the User for the subscription in the 12 months preceding the event.

10. Medical data disclaimer

10.1. Medical data in the App does not constitute veterinary advice. The App is intended solely for recording and organising pet medical information. For pet health matters, the User should always consult a qualified veterinarian.

10.2. Reminders for vaccinations and medications are informational in nature and do not replace veterinary recommendations.

11. Intellectual property rights

11.1. The App, its source code, user interface, graphics, icons, and documentation are the property of the Service Provider and are protected under copyright law.

11.2. The User retains full rights to their User Content (photos, descriptions, pet data).

11.3. The User grants the Service Provider a non-exclusive licence to process User Content solely to the extent necessary for the provision of App services (e.g. generating thumbnails). User Content is not transmitted to external servers.

12. Complaints

12.1. The User has the right to submit a complaint regarding the functioning of the App.

12.2. Complaints may be submitted:

• by e-mail to: dailypaws@cre8eve.eu
• in writing to: CRE8EVE Sp. z o.o., Tulipanowa 4, 72-003 Dobra, Poland

12.3. A complaint should include:

• the User's contact details (name, e-mail address),
• a description of the issue,
• the expected resolution.

12.4. The Service Provider will process the complaint within 14 days of receipt and will notify the User of the outcome at the e-mail address provided.

13. Right of withdrawal

13.1. A User who is a consumer within the meaning of Art. 22¹ of the Polish Civil Code has the right to withdraw from a distance contract within 14 days of the conclusion of the contract, without giving a reason (in accordance with the Act of 30 May 2014 on Consumer Rights).

13.2. To exercise the right of withdrawal, the User should submit a withdrawal statement:

• by e-mail to: dailypaws@cre8eve.eu
• in writing to: CRE8EVE Sp. z o.o., Tulipanowa 4, 72-003 Dobra, Poland

13.3. For subscriptions purchased through the Apple App Store, the right of withdrawal is exercised in accordance with the Apple App Store terms.

13.4. The right of withdrawal does not apply if the User has consented to the commencement of the service before the expiry of the withdrawal period and has been informed of the loss of the right of withdrawal (Art. 38(13) of the Act on Consumer Rights).

14. Termination

14.1. The User may cease using the App at any time by:

• uninstalling the App from their device,
• cancelling the subscription (if active).

14.2. The Service Provider may terminate the agreement with the User with immediate effect in the event of:

• violation of these Terms of Service by the User,
• use of the App in a manner contrary to law,
• actions detrimental to the Service Provider or other Users.

14.3. Before termination, the Service Provider will request the User to cease the violations, setting a 7-day deadline, unless the nature of the violation makes it impossible to set such a deadline.

15. Out-of-court dispute resolution

15.1. A User who is a consumer has the option to use out-of-court complaint and redress mechanisms, including:

• through the ODR platform (Online Dispute Resolution): https://ec.europa.eu/consumers/odr
• through the municipal (district) consumer ombudsman
• through the Trade Inspection

16. Final provisions

16.1. These Terms of Service are governed by Polish law.

16.2. In matters not regulated by these Terms, the following shall apply:

• the Polish Civil Code,
• the Act of 18 July 2002 on the Provision of Electronic Services,
• the Act of 30 May 2014 on Consumer Rights,
• the GDPR (Regulation (EU) 2016/679).

16.3. The Service Provider reserves the right to amend these Terms. The User will be notified of changes via the App at least 14 days before they take effect.

16.4. In the event of discrepancies between language versions of these Terms, the Polish version shall prevail.

16.5. If any provision of these Terms is found to be invalid or ineffective, this shall not affect the validity of the remaining provisions.

16.6. These Terms of Service enter into force on 1 March 2026.

Document generated for Daily Paws app v1.0